National Verifier Update
<H2>National Verifier Initial Launch States & Eligibility Verification Data Sources</H2>
USAC announced the initial group of states that will roll into the National Verifier and the automated eligibility verification data sources that the National Verifier will use for each state. The initial launch states are:
- Colorado (automated data sources: SNAP, Medicaid, Federal Public Housing)
- Mississippi (automated data sources: SNAP, Federal Public Housing)
- Montana (automated data sources: Federal Public Housing)
- New Mexico (automated data sources: SNAP, Medicaid, Federal Public Housing)
- Utah (automated data sources: SNAP, Medicaid, Federal Public Housing)
- Wyoming (automated data sources: Federal Public Housing)
IN THIS ISSUE
NV Initial Launch States
Website Update
NLAD Instructional Videos
ZIP Code Requests
Lifeline Claims System
Reverification Elections
FCC Form 497 Reminder
Lifeline Program Webinar
If one of the automated data sources can’t verify the subscriber’s eligibility, the National Verifier will prompt the subscriber to submit documentation via the web portal (or via mail) to the Lifeline Support Center, which will conduct a manual review of their eligibility documentation. Visit our website to learn more about the National Verifier.
Service providers that do business in the initial launch states received an email from USAC last month with an invitation to a check-in call, and sign-up links for training/on boarding sessions. If you are a service provider in the initial launch states and have not heard from USAC, please contact us immediately at LifelineProgram@usac.org to receive future communications.
Website Update: Eligibility Verification Process by State
USAC updated the Verification Process by State web page in the Verify Subscriber Eligibility section of the website to include additional information.
For each state with a state-specific process, the page included (1) the state’s process for eligibility verification, (2) date sources available to service providers, and (3) whether the state’s system/process complies with the streamlined federal eligibility criteria effective December 2, 2016.
NV Reverification Elections Due Nov. 1
Service providers in the National Verifier’s initial launch states – Colorado, Mississippi, Montana, New Mexico, Utah, and Wyoming – are required to provide eligibility documentation for subscribers who do not pass the automated eligibility check when their records are uploaded into the National Verifier. Those service providers have the option to elect USAC to collect the eligibility documentation on their behalf.
Elections are due on Novemeber 1, 2017. Contacts in the initial launch states will receive a separate email with information on how to elect USAC. For questions about the election process, please email LIverifications@usac.org.
USAC-elected reverification requires close coordination between USAC and the service provider throughout the process. To prepare for the USAC-elected process, make sure the contact information for each consumer record is up-to-date in NLAD.
