In this NaLA Talk, Anne Turner of CGM discusses recent movement from USAC regarding the NLAD National Verifier & 2018-2019 audits.
Anne Turner is a Lifeline Advocate and former Director of Compliance and Client Services at Telecom software development firm, CGM. Since 2014, Turner has been responsible for all client management, communication, and compliance, working with clients to balance growth, retention, and profitability business goals against operational constraints and risk.